PRIVACY POLICY

We collect information you provide directly to us when you use the Kukirin application. This includes:

• Personal Identification: Name, phone number, and email address.
• Account Credentials: Email and password used for signup and login.
• Order & Transaction Data: Information related to your cart, purchase history, and delivery details.
• Communication Data: Chat messages exchanged between users and support within the app.
• Location Information: Real-time location data (if you grant permission) to provide delivery tracking and nearby service center information.
• Notifications: Push notification tokens to keep you updated on your order status and promotions.

We use the collected data for the following purposes:

• Service Delivery: To process orders, manage accounts, and provide customer support.
• Communication: To send important updates, security alerts, and promotional offers via push notifications or email.
• App Functionality: To enable chat features and personalize your experience.
• Security & Safety: To protect our users and prevent fraudulent activities.
• Improvement: To analyze usage patterns and improve our products and services.

We do not sell your personal data. We may share information with trusted third-party service providers (such as delivery partners and payment processors) solely to perform tasks on our behalf. These partners are obligated to protect your data and only use it for the specific services we’ve requested.

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, loss, or misuse. While we strive for absolute security, no method of transmission over the internet is 100% secure.

You have the right to access, correct, or delete your personal data. You can:

• Update your profile information within the app settings.
• Request Account Deletion: You can request the permanent deletion of your account and all associated data by contacting us at chlghamihicham@gmail.com.
• Opt-out of promotional communications at any time.

Kukirin does not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete that information immediately.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document.